Now accepting new clients: We provide 245D services and work closely with lead agencies, case managers, and families to support a smooth, well-coordinated start to services.

Home Referrals

Refer Someone to Ontime

Start a conversation about person-centered 245D services. Our team will review the request and follow up about availability and next steps.

Care Starts Here

A clear first step toward the right support.

Individuals, families, guardians, case managers, and lead agencies may use this page to begin a referral. Send the basic contact and service information we need for an initial conversation, and an Ontime team member will follow up with you.

For case managers: Include the requested service, county, funding source, staffing needs, and preferred timing. Please leave medical records and sensitive identification numbers out of the form.

  1. 01
    Send a referral

    Share contact details, service interest, and preferred timing.

  2. 02
    We review it

    Our team confirms availability and identifies the right next step.

  3. 03
    We contact you

    We connect with you to discuss intake, authorization, and service planning.

Client Referral

Start a service referral.

Share the basic referral information below. We will follow up to confirm availability and discuss next steps. Please do not include medical records or confidential health information.

Services Requested

Select all that apply.

Is Staffing Needed From Ontime?

Prefer to Talk?

Connect with our team directly.